SWM 2 Heads 20-Needle Commercial Embroidery Machine with 10.1" Touchscreen Panel
The SWM 2-Head 20-Needle is a production-ready embroidery machine built for high-speed, versatile commercial embroidery. Based on the proven Marquee 20-needle platform, it features an expanded 80 × 50 cm embroidery area, dual-head operation, and 20 needles per head for efficient multi-design production.
Running at up to 1,000 stitches per minute, the SWM delivers precise, consistent stitch quality across demanding jobs. A 10.1” HD touchscreen, automatic thread trimming, thread break detection, Wi-Fi connectivity, and multi-format design support help streamline workflow and machine control.
With the included extended table, the embroidery area expands to 163 × 52 cm, making it ideal for oversized applications such as jackets, blankets, banners, and large-format embroidery projects.
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Don’t wait—request a personalized quote, speak with a representative, or schedule a virtual demo with one of our embroidery experts today! Whether you're looking for detailed pricing, have questions before purchasing, or want to see the machine in action, our team is here to help every step of the way.
Warranty Information
Warranty Information
Ricoma provides a robust, non-transferable limited warranty for embroidery machines sold in Europe, giving you peace of mind and confidence in your investment. Private consumers enjoy 24 months of coverage from the date of delivery, while business customers are covered for 12 months.
Please note, consumables like needles and fuses are not included, and any damages should be reported within 3 days of receiving your equipment.
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Order Processing and Shipping Information
Order Processing and Shipping Information
Shipping methods and times depend on the type of item ordered. Small accessories and items under 60 kg are shipped within Germany in 1–3 days, to EU countries in the same timeframe, and to non-EU European countries in 7–10 business days. Embroidery machines and DTF printers require 1–2 weeks for delivery due to testing and preparation. Pickup from our Rodgau, Germany warehouse is available by appointment. Prices include VAT unless otherwise agreed, but shipping costs and packaging fees are extra unless a promotion offers free shipping. Import duties for non-EU deliveries are the recipient’s responsibility. We may ship items separately at no extra cost to speed up delivery.
Are you a registered business with a VAT number?
Are you a registered business with a VAT number?
If you’re a registered business with a valid EU VAT ID, enter it at checkout to validate it via VIAS (EU VAT validation system) and pay the net price online.
If you’d rather not do it yourself, leave your details in the contact form and our sales team will get back to you within 24 hours.
2
Head
20
Number of Needles
1,000 SPM
Maximum Speed
163 x 52 cm
Maximum Embroidery Area
Specifications
Specifications
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Product Dimensions
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Cap Rotation
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Weight
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Color
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Panel
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Memory
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Connection Type
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File Formats
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Languages
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Voltage
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Materials
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Hoops & Cap Attachments
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Garment Type
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What's Included
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Brand
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Warranty
Why 20 Needles Make the Difference
A 20-needle embroidery machine is designed to optimise productivity and streamline multi-colour production. With up to 20 threads pre-loaded, it enables automatic needle changes and eliminates manual re-threading between colour sequences. This reduces downtime, ensures continuous operation, and supports complex, high-density designs with greater efficiency. Fewer manual interventions also improve consistency and reduce operator error, making it ideal for professional, high-output environments. See it in action.
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Maximum Speeds of Up to 1,000 SPM
Achieve remarkable speed and efficiency with stitching rates of up to 1,000 stitches per minute, allowing you to complete projects quickly and effortlessly. Experience faster turnaround times and increased productivity without compromising on quality.
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Maximum Embroidery Area up to 163x52 cm
The standard embroidery area of 80 × 50 cm provides ample space for a wide range of designs and applications. For larger projects, the machine can be equipped with an extended table and sash frame, increasing the maximum embroidery area up to 163 × 52 cm. This expanded capacity allows you to handle oversized designs and longer items with ease, offering greater versatility for professional embroidery production.
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270° Wide Angle Cap System
Experience seamless cap embroidery with our 270-degree rotation in a single run, ensuring perfect design placement every time. Maximize your creativity and efficiency by easily accessing hard-to-reach areas on caps with precision and ease.
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10.1" High-Definition True-Color LCD Touch Screen
Introducing the all-new 10.1-inch High-Definition Touch Screen Panel from Ricoma, designed for seamless operation and user-friendly navigation. This large, fully responsive display supports multi-touch and smooth interactions, making embroidery a breeze. With features like pre-programmed hoop parameters, Wi-Fi compatibility, and intuitive editing tools, this panel enhances your creativity and efficiency.
Large 10.1' Built-in High-Definition LCD Touchscreen
Experience embroidery made simple! This intuitive touchscreen panel with built-in Wi-Fi makes it easy to send designs directly from Chroma Digitizing Software—no cables or confusion, just quick and seamless transfers. With room for up to 100 million stitches or 1,000 designs, you’ll have more than enough space to bring your ideas to life. Organize files effortlessly, combine multiple designs into one, and enjoy smooth operation with automatic updates. Plus, three color change modes give you the flexibility to customize every stitch your way.
Feature Highlights
Real-Time Design Previews
See your embroidery come to life on screen with a detailed, photorealistic stitch view.
Save & Organize
Store and organize your embroidery files directly from the machine panel.
Combine Multiple Files
Easily combine multiple embroidery files directly from the panel.
Built-in Fonts
Add lettering and personalization directly from the touchscreen.
Stitch Counter & Time Estimator
Track embroidery progress and estimate completion time.
Rewind, or Fast-forward
Jump to any part of your design instantly.
Program Color Stops
Pause embroidery automatically at programmed color stops.
What's Inside Your Embroidery Machine Package
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Extended Table SWM-3220-2
Expand your embroidery capabilities with the extended table, designed to support larger and longer items with improved stability. When combined with the sash frame, it increases the maximum embroidery area up to 163 × 52 cm, making it ideal for oversized designs, banners, and continuous embroidery projects. The table is included with 2-head and above models, providing enhanced versatility for high-volume production. Built for precision and ease of use, it improves workflow efficiency while maintaining consistent stitch quality across extended runs.
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Steel Stand
Designed for durability and stability, the Steel Stand provides a solid foundation for your embroidery machine. This heavy-duty stand keeps your machine steady, even during high-speed stitching, and features convenient storage compartments for tools and accessories, making it an essential workstation for your embroidery projects.
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Hoops
Included in your package are multiple Hoops in various sizes, designed to hold your fabrics taut for precise embroidery. These high-quality, sturdy hoops ensure even tension throughout your stitching, helping you achieve flawless, professional results on a range of materials.
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Cap Attachments and Hooping Station
Expand your embroidery capabilities with the Cap Attachments and Hooping Station. Specially designed for embroidering caps and hats, this set makes hooping and stitching on curved surfaces a breeze. Perfect for personalizing headwear with logos, designs, or monograms, it's an ideal addition for those looking to offer versatile embroidery services.
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Starter Kit with Threads, Needles, Toolbox, and More
Get started right away with the comprehensive Starter Kit, which includes a curated selection of high-quality threads in assorted colors, durable needles, and a practical toolbox filled with essential tools. From scissors and tweezers to oil and bobbins, everything you need to jumpstart your first project is at your fingertips.
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Chroma Digitizing Software
Experience the power and simplicity of Chroma — an intuitive embroidery software designed to help you create, digitize, and customize designs with ease. Whether you’re a beginner or an experienced embroiderer, Chroma provides the tools, tutorials, and regular updates you need to bring your creative ideas to life and take your embroidery projects to the next level.
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Training and Customer Support for Life
Invest with confidence knowing that your purchase includes Training and Customer Support for Life. Whether you're learning the basics or troubleshooting an advanced technique, you'll have access to expert guidance whenever you need it. Our commitment to your success means we’ll be with you every step of the way, ensuring you get the most out of your embroidery machine.
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Ricoma TV offers videos to help viewers master their craft and explore the world of embroidery, custom apparel, tutorials, latest technologies, and business tips to empower decorators of all levels.
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Chroma
Chroma streamlines digitizing for beginners and experts alike, providing automated features for newcomers and advanced customization tools for faster, more intricate designs.
